Why choose us?

Why choose us?

We understand that you may wish to compare our services with other settlement agents. It’s therefore important to ensure you’re not comparing apples with oranges.

At Personalised Settlements all files are handled by Jackie, the licensee, who has been a licensed settlement agent for over 20 years. Marcus is a licensed settlement agent and Vice President of the AICWA (our industry Association).This depth of knowledge and experience means that:

  • Your settlement will be hassle free
  • We will solve problems without needing to get you involved
  • We don’t make mistakes that could potentially cost you thousands of dollars (penalty interest)
  • If you have questions regarding your rights & responsibilities we will give you the right answer
  • We offer a money back guarantee (if you are unhappy with the service provided we will refund part or all of our fee – no questions asked)

In addition:

  • Your documents & money are always in control of a qualified conveyancer (we do not use work experience kids or outsource to untrained staff)
  • We can undertake identification at our office at no charge
  • If you obtain a website quote, we will not charge postage & petties (normally $60)
  • We have the time & resources to ensure that your settlement will receive the attention it deserves
  • We return all calls within 2 hours
  • We reply to all emails by close of business
  • We store your file forever – we can provide copies of documents for taxation or other purposes.

We will not:

  • Outsource any part of our service overseas – your personal & private information stays in our office!
  • Employ unqualified law students to save $.
  • Unlike some solicitors, we do not charge for advice or levy extra fees for aspects that form a normal part of a settlement.

Just remember, buying or selling a property is probably one of the biggest financial transactions you will make!