What is VOI (Verification of Identity)?

The introduction of  Electronic Conveyancing Act 2014  brought with it requirements for conveyancers to take reasonable steps to verify the identify all clients. The VOI practice is designed to reduce the opportunity for land title fraud as a result of identity theft or other improper dealings. Ideally this is completed via a face-to-face interview at our office or a participating Post Office ($49 per person).


What is WebVOI?

WebVOI is an online solution used for verification of identity. It allows our clients to securely upload copies of the required identity documents and to record a short video reading a code. The video will be assessed using facial recognition software and the information contained within documents will be compared to government records. It costs $9.90 per person.

WebVOI is powered by Infotrack,  a leading SAAS technology innovator and a pioneer of e-conveyancing software solutions since 2000. 


What ID is required?


Is my information protected?

Yes, all documents uploaded via WebVOI are transmitted and stored in a secure and industry certified private cloud database. 

Learn more about how your data is protected by InfoTrack WebVOI’s cloud certification and encryption here.